IT Help Desk

Internal IT Documentation

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Daily Operation 20

• Closing a user account
• Adding a new user to the system
• Configuring a machine for BW use
• Deploying an iPhone/iPad
• Shared iPads

See all 20 articles

Software fixes 9

• Windows 10 - No results in search
• Unreal Engine - Project doesn't compile - (Cook failed)
• Outlook 2016 (Windows) - Password prompt appears and disappears instantly/constantly
• Outlook 2016 (Windows) - You'll need the internet for this (0xCAA70007)
• Adobe fails to convert AutoCAD to PDF/Adobe fails to convert AutoCAD to PDF

See all 9 articles

Equipment Tracker

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Laptops 1

• Laptop tracker

iPads 2

• iPad site allocation tracker
• iPad Site Allocation tracker

Mobiles 2

• Mobile phone tracker
• Mobile, Data, Broadband tracker

SIABs 1

• SIAB Tracker

WiFi

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Site WiFi 2

• Site In A Box
• MX68CW Setup for SIAB2'S

BW Drives

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Egnyte 3

• Egnyte - Accessing BW Drive on a Mac
• Egnyte - Accessing BW Drive on a Windows computer
• Egnyte - Sharing Files and Folders with Links

One Drive 0

Remote Support

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Teamviewer 2

• TeamViewer (Mac OSX)
• TeamViewer (Windows)

Video Conferencing

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Meeting Room Guides 1

• Meeting Rooms: Polycom Video Conference Trolley

Getting Started Guides

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Software 5

• Asta - Licensing
• Giving another person permission to you calendar
• Windows Updates
• Windows - Selecting playback device
• Signing in using SSO

iOS 1

• Adding a Shared Mailbox on your iOS device (iPhone, iPad)

Mac OS

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Self Service 0

General fixes 6

• InDesign Autosave/recover location
• Macs - Printers A+B (HQ) - 22/10/2020
• Egnyte (Mac) - File conflicts/changes lost
• InDesign - Menu key shortcut not working
• Jamf Connect Login

See all 6 articles

General

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FAQ 2

• How do I create an email signature?
• Docusign Permissions

Getting Started 1

• Outlook Holiday Calendar Notification Guide

Adobe

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Installation Problems 1

• Failure Initializing Creative Cloud Libraries - MacOS Fix

Site Updates

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Archived 0