Adding a Shared Mailbox on your iOS device (iPhone, iPad) Step-by-step Go to Settings > Mail > Add account (in iOS 11-13 go to Settings > Accounts & Passwords > Add account) (iOS 14 - Settings > Mail > Accounts > Add Account) Select Other from the list of types. Tap Add Mail Account. Enter a name for the mail account (e.g. IT Shared Mailbox) Enter the email address of the shared mailbox Enter the password of a mailbox that has access to the shared mailbox (e.g. your own password) Enter a description for the mailbox (e.g. Shared Departmental Mailbox) Tap Next. Select IMAP Fill in the following:Under Incoming Mail ServerHost Name: outlook.office365.comUser Name: Username@wearebw.com\sharedmailbox@wearebw.comPassword: Your email’s passwordUnder Outgoing Mail ServerHost Name: smtp.office365.comUser name: YourUsername@wearebw.comPassword: Your email’s password Tap Next, then tap Save. In the next screen, choose which items to sync (generally just emails) Tap Save. Exit Settings and start the Mail app.