Instructions upon delivery

Once you have received your box, ensure the box is placed upright facing the correct way with the power cable exiting at the rear as per image below. 

Do not remove the side nearest the power plug. Connect the power cable and ensure power is supplied.

Remove the front cover (opposite the power plug) to reveal the equipment within the box.

 

By default the box will not power on automatically. In order to power it on press the power button on the UPS towards the bottom right hand side. 

The UPS will make a beeping noise and a green light will appear signifying it is now turned on.  All equipment within the box will start to boot 

however If any devices do not show lights make sure all plug sockets are connected properly to the UPS as they can become lose in transportation,

Once all equipment is correctly powered on, the BW WiFi networks will appear in your WiFi list and you may connect to it with the default details below. 

(Note the networks may appear different with different passwords depending on individual site requirements.)

BW-SITE / bwwifi0099

BW-Guest / Guest0101

 

Once you are connected to BW-SITE and it is working, leave it switch on but put the lid on the front back on to prevent dust from entering.

 

 

Troubleshooting / Equipment Check

Sophos Firewall

The white Sophos box on the top shelf is the firewall which provides the WiFi networks and internet security. 

Green lights should flash under the Activity sections under LAN, WAN and DMZ. Orange lights should remain solid on the Link section for all 3.

1/LAN = Connectivity to the UniFi network switch

2/WAN = Connectivity from a 4G or ADSL router 

3/WAN = Connectivity from a 4G or ADSL router

4 = This can also be used as an additional network source but is rarely used

2 x 4G Routers

Towards the rear you will see 2 x D-Link 4G routers which send the mobile connection directly to the Sophos Firewall.  Both routers should display green flashing lights at all times.

Orange or Red indicate poor or no network connectivity.

Depending on site requirements, sometimes only 1 router will be switched on, please check with IT if you are unsure.

 UniFi Network Switch 

This provides network connectivity to additional hardware such as the site copier, WiFi access points and any other internet accessed kit.

This can be either an 8 port switch or 16 port switch for an increased amount of access points etc.

If you are having difficulty connecting your laptop to the WiFi, you can use an Ethernet cable to connect directly to the switch for network connectivity.

Mini Dell PC 

Note:The Mini PC is shortly to be removed from all boxes due to reliability issues. Your box may not have one.

This allows the IT team to remotely connect to the network without needing to connect to a user laptop.

It also monitors the onsite copier toner levels and automatically orders toner and parts required.

Should the IT Team need to connect, please ensure the circular power button at the top is white and turned on.

 

 

Overview